Picture a company where strategy meets execution at every level: a 70-person remote powerhouse that has already proven it can scale and coach brands effortlessly. You won’t just manage operations; you’ll sit next to the current leadership as a "been-there-done-that" strategist to create a better and more efficient structure. Every metric and every department will align under your senior mentorship, transforming complexity into the clarity needed to dominate new markets & work with even more brands.

WHO THEY ARE

A category-defining e-commerce coaching and consulting firm where the founders aren't just mentors - they are hands-on operators running their own 8-figure DTC brands. This means every strategy is practical, tested, and working in the trenches right now, not years ago.

The culture? A high-energy, fast-adapting team of 70+ remote professionals where ownership is the only thing that matters. The company values output over hierarchy; it’s a place for action-takers who solve problems before they are told to and who aren't afraid to hold a young, ambitious team accountable to world-class standards. They currently work with around 150 clients, and are planning to scale that number up to 300+, which is why the COO position will be pivotal in their growth.

WHAT’S IN IT FOR YOU

• You will be the second-in-command, serving as the right hand to the founders, with the autonomy to shape the company’s entire operational infrastructure
• Join a multi-million dollar e-commerce ecosystem that provides an unparalleled experience and professional proximity to top-tier industry leaders
• This isn't a "maintenance" role. As the company expands, your influence, responsibility, and professional standing will grow in tandem with the brand’s global footprint
• Work from anywhere in the world while collaborating with a global team

WHAT YOU’RE GETTING INTO

• Oversee the entire organization to ensure every department head and team member is hitting their KPIs and delivering optimal performance
• Build and document a company-wide organizational chart and department-specific training areas to eliminate execution gaps
• Implement consistent management systems across marketing and content departments to stabilize lead flow and ensure long-term consistency
• Review daily and weekly statistics to ensure the team is focused on high-impact tasks that drive the company toward its $2.5M/month goal
• Work alongside the current COO to transfer senior-level expertise, elevating the entire leadership team's operational maturity
• Identify and bridge gaps where execution breaks under pressure, ensuring the business remains lean and profitable as it expands into the US

WHO YOU ARE

• You have 7+ years of experience and a proven track record as a COO or high-level Operations Director, ideally within the coaching/consulting or e-commerce space
• You can lead, mentor, and earn respect from a high-energy team without stifling their culture
• Your are proficient in using software, such as Airtable, Notion, Zapier, frame.io and/or Vidalytics
• You make decisions using performance metrics and KPIs rather than gut instinct
• You create processes from scratch and ensure nothing falls through the cracks
• You’re comfortable enforcing deadlines and holding team members accountable