Please share the link to your LinkedIn profile.
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How would you handle potential conflicts or issues arising from the interaction between different Shopify apps? For example, a customer reaches out because his cart drawer works faulty after installing our app. Describe your problem-solving process.
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Describe a situation where you have to collaborate with a development team to resolve a complex technical issue. How would you effectively communicate and work together towards a solution?
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In a technical support role, how would you prioritize and manage your workload to ensure the timely resolution of customer issues, even when working independently?
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How do you handle stress or frustration when dealing with unhappy customers?
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How would you answer to this customer inquire: "I'm experiencing issues with your app. The bundle widget has disappeared from our store, and I'm currently running ads, which is causing me to lose money. Please fix this immediately."
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I understand that this is a full-time contractor role.
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Yes
No
When are you available to start?
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What are your salary expectations for your next role? (Please specify the currency)
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