This eCommerce Manager role sits at the center of a heritage home décor brand that has already reached $10M+ on Amazon and is now laser-focused on building a serious DTC engine. Working closely with the CEO, you'll operate as a true second-in-command - connecting digital growth with on-the-ground operations and keeping both sides moving in sync.

Your core responsibility is taking full ownership of the Shopify storefront and turning it into a meaningful, scalable revenue driver. In a lean, high-impact environment, you'll lead external partners, sharpen performance across channels, and evolve the tech stack to build a DTC ecosystem that doesn't just grow - it compounds.

This is a fully remote, full-time contractor-to-hire role.

WHAT’S IN IT FOR YOU

• Impact & Ownership: Own the entire digital operation and play a central role in shaping the company’s trajectory toward mid-eight-figure revenue.
• Growth Opportunities: This role is designed to progress into a Chief of Staff or COO-type position as the company’s headcount and revenue grow.
• Performance Rewards: Access to revenue-tied performance bonuses based on KPIs you directly impact, gated by a contribution margin modifier.
• Flexible Remote Culture: Work fully remotely while staying integrated with the PST work schedule to sync with physical infrastructure.

WHAT YOU’RE GETTING INTO

• Take full ownership of the Shopify storefront and lead its growth - setting the strategy, managing the execution, and making sure every lever is being pulled.
• Oversee CRO, email/retention, and paid social performance across Shopify - managing external agencies and contractors doing the work, evaluating their output critically, and holding them accountable to results.
• Maintain visibility across Amazon, Wayfair, Home Depot, and Lowe's channel health - ensuring existing team members and processes are performing to standard, flagging issues, and providing strategic input to the CEO where needed.
• Lead the strategic expansion into new sales channels - identifying the right opportunities, building the business case, and owning the rollout end-to-end.
• Identify, implement, and manage a high-performance suite of ecommerce apps and AI tools to eliminate manual inefficiencies and automate data reporting across channels.
• Build and maintain weekly performance dashboards that translate complex channel metrics into clear, actionable growth strategies for the CEO.

WHO YOU ARE

• You have 5+ years of DTC ecommerce experience, with a proven track record of scaling brands from high seven figures to mid-eight figure revenues.
• You are highly proficient in both Shopify (theme customization, app integrations) and Amazon Seller/Vendor Central (FBA, SEO, A+ content).
• You possess a high level of data fluency, comfortable using Google Analytics and Shopify reporting to translate metrics into actionable growth initiatives.
• You have experience managing teams or external contractors and are comfortable challenging assumptions to find the most efficient path forward
• You are proficient in Google Suite and WMS software, and you're comfortable leveraging AI tools to solve complex operational issues.
• You thrive in lean, fast-paced environments where speed and adaptability are essential.