Customer Service Manager

LinkedIn URL: *

Do you have at least 2 years of experience leading a customer support team at a DTC/eCommerce brand doing $500K+/month in revenue? *

Yes
No

Do you have experience using Richpanel to manage customer support? Please, elaborate. *

Have you worked cross-functionally with fulfillment teams in the US or overseas (e.g., China) to resolve shipping/order issues? *

Yes
No

Have you ever built or improved workflows, macros, or escalation systems in a customer support platform? Please give a specific example. *

I understand that this is a full-time contractor role. *

Yes
No

What salary expectations do you have for your next role? (USD) *

When is the soonest you are able to start? *

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