We’re supporting a category-leading DTC brand with multiple sales channels and over 70,000+ orders per month in the search for a Supply Chain Manager to take full ownership of their logistics, inventory, and demand planning.

The biggest challenge is clear: establishing an accurate, data-reactive demand planning/forecasting system that scales with rapid fluctuations in marketing spend. This is an opportunity to be the analytical backbone of a high-growth business, turning complexity into clarity and saving significant capital through operational excellence.

If you have "been there and done that" at a large-scale eCommerce brand with subscriptions and a complex SKU portfolio, and your analytical skills are your superpower, this is your chance to own the entire supply chain department as the company targets $500M+ in revenue.

YOUR MISSION

Take full, end-to-end ownership of the Supply Chain and Inventory Management process. Your primary mission is to establish, maintain, and continuously optimize a world-class demand planning and forecasting system that accurately reflects sales fluctuations across all channels, ensuring optimal inventory levels, maximum cash efficiency, and zero stock-outs.

WHAT’S IN IT FOR YOU

• Own the entire function: You won't just manage a process; you will own the entire supply chain unit, with a clear path to leading the department as the company scales to $500M+ and launches new brands and products.
• Unlimited growth budget: Access an unlimited budget for coaching, courses, consulting, and tools to ensure you are the absolute best in your domain.
• High-impact ownership: Your decisions directly impact cash flow, operational efficiency, and the company's ability to scale. This is a role with true, measurable P&L impact.
• Flexible remote work: Full-time, remote role with flexibility, ideally aligning with US/EUR time zones.

WHAT YOU’RE GETTING INTO

Demand Planning & Analytics

• Review all sales analytics daily/weekly to ensure that fluctuations in marketing spend and sales velocity are immediately and accurately reflected in demand plans and forecasts.
• Prepare, decide, and execute all purchase orders, optimizing order quantities and timing to maintain ideal inventory levels across all sales channels.
• Track and manage all 'cash out' allocated to existing orders and held inventory, ensuring peak cash conversion cycle efficiency.

Logistics & Coordination

• Act as the primary point of communication for all key parties: manufacturers, 3PL/warehouses. 
• Coordinate communication and shipments between all manufacturers, warehouses, and sales channels.
• Take over existing relationships and establish yourself as the reliable, clear, and concise partner for all external stakeholders.
• Ensure the QA process for design materials is strictly followed before passing specifications to manufacturing partners, eliminating errors.

Systems & Process Ownership

• Work closely with the Director of Operations to build a standardized, repeatable supply chain process.
• Establish and maintain a clear, concise system for tracking KPIs and inventory health.

WHO YOU ARE

• Extensive experience managing the supply chain for a large-scale eCommerce brand that runs subscriptions and handles 50+ SKUs.
• Your skill in Excel is elite; you live in spreadsheets and can create complex, dynamic models for forecasting and cost analysis. 
• Deeply versed in Shopify analytics and can leverage the data to drive precise demand planning decisions. 
• You are a master of clear and direct communication, able to simplify complex supply chain concepts for senior leadership and external partners.
• You QA everything and understand that carelessness and mistakes in data or documentation lead to high-cost errors in manufacturing or stock-outs.

BONUS POINTS IF YOU HAVE

• Experience in the Beauty, Wellness, or Personal Care product industries.
• Proficiency with relevant tools like Checkoutchamp or ShipHero.
• Willingness to travel to the US and China if necessary for partner relationship management.

RECRUITMENT PROCESS

• Screening Call: A quick background and skills check with our recruitment partner to confirm core alignment with the role's requirements.
• Round 1 Interview: A focused discussion with the Director of Operations to discuss your expertise in Excel/Shopify and your approach to demand planning.
• Round 2 Interview: A call with the CEO to discuss your leadership style, growth mindset, and how you will strategically contribute to the company's 9-figure vision.