Want to run client relationships, keep projects moving, and have a real seat at the creative table?



This role is made for someone who loves working with people just as much as managing projects, and who gets energy from being in the mix with creative and strategy. You’ll be the go-to person for several DTC clients, making sure nothing slips, everyone’s clear on what’s next, and the work we deliver isn’t just pretty, but performs.

ABOUT THE TEAM

They’re a small creative advertising agency that started with a simple idea: great work should actually work. After years of making shiny big-agency ads that won awards but didn’t drive performance, the founders set out to do things differently. Now performance comes first, always backed by strong creatives. 

They’re a lean team, choosing quality over quantity and collaboration over hierarchy. Everyone, from designers to media strategists to account managers, has a voice in ideation and strategy. It’s a culture where the best ideas can come from anywhere, and where trust, creativity, and reliability matter more than titles.

What makes them, them: 

• Creative that’s bold and performance-driven
• A culture where collaboration beats hierarchy
• Low bureaucracy, high trust, lots of accountability
• Selective about clients and output (quality > quantity)
• Remote-first, with roots in the US and a global team

This is a full-time role. If you’re based outside of the US, this would be a full-time contractor position. 

WHAT’S IN IT FOR YOU

• Ownership – Run point on multiple client accounts, building strong, lasting relationships
• Impact – Play a direct role in helping DTC brands grow through high-quality creative and strategy
• Flexibility – Remote-first work with core 9–5 ET availability
• Supportive culture – A collaborative team that values reliability, trust, and balance

Additional perks:

• Quarterly profit-sharing bonus (after ramp period)
• Monthly work stipend
• 2+ weeks PTO (increasing with tenure)
• Health insurance (for US employees)

WHAT YOU’RE GETTING YOURSELF INTO

In this role, success means more than keeping projects organized. You’ll be central to ensuring clients feel supported, teams stay aligned, and creative work delivers results.

You will:

• Run client relationships – lead calls, set agendas, manage expectations, and provide proactive updates
• Drive execution – coordinate across creative, media, and operations to move deliverables from concept to launch
• Manage feedback loops – translate client feedback into actionable next steps, reducing friction internally
• Write briefs when needed – produce polished creative briefs quickly and clearly
• Support ideation – contribute ideas in internal brainstorms informed by client knowledge, creative trends, and performance data
• Enable growth – free up leadership by fully owning your accounts, helping the agency scale thoughtfully

WHO YOU ARE

• 1–3+ years of experience in account management, client service, or project management within a DTC-focused agency (non-negotiable)
• Strong English communication skills – written and verbal
• Able to write independently and deliver client-ready briefs without heavy editing
• Organized, detail-oriented, and proactive – can juggle multiple clients without dropping the ball
• Comfortable in a fast-moving, lean team where everyone collaborates on strategy and creative
• Willing to work US East Coast hours (regardless of location)
• Bonus: Experience with paid social, UGC workflows, or creative production

WHAT TO EXPECT FROM THE RECRUITMENT PROCESS

• Intro call – Quick conversation to align on the basics
• Team interview – Meet the team, learn about working styles
• Practical task – A short exercise to show how you approach client/project management
• Final interview – Wrap-up discussion with leadership before decision