ACCOUNT DIRECTOR

Are you a strategic, revenue-focused Account Director with deep expertise in maximising sales and profitability across Amazon Seller Central and Vendor Central?

We’re looking for a high-impact Account Director to join one of America’s fastest-growing performance marketing firms, where you’ll architect and lead growth strategies for ambitious consumer brands.

In this senior role, you’ll own executive-level client relationships, translate complex technical data into clear strategic direction, and guide cross-functional teams toward transformative results. If you excel in driving growth at scale, influencing C-suite stakeholders, and leading teams to deliver exceptional performance, this is your opportunity to shape billions in trackable revenue and play a key role in scaling market-leading brands.

YOUR MISSION

As the Account Director, your core mission is to define, execute, and scale e-commerce marketplace strategies for a portfolio of brand clients. You will be the primary strategic partner, responsible for ensuring all efforts drive profitable growth through disciplined execution and clear, data-backed communication.

This is a fully remote position for candidates based in New York. 

WHAT’S IN IT FOR YOU

• Join a firm that built its model on an advanced AI commerce layer, Matter, giving you proprietary technology to amplify your output and impact.
• Work with an elite, no-ego team recognized by the Inc. 5000 and led by Forbes 30 Under 30 founders. Mediocrity doesn't last here—if you are at the top of your game, you will be empowered.
• Operate in a culture that values autonomy with accountability and outcomes over optics. You will have the ownership to drive your client's agenda with full clarity.
• Benefit from a remote-first culture with hubs in Lisbon, Barcelona, São Paulo, and more, offering a strong sense of community and support.

WHAT YOU’RE GETTING INTO

• Define the complete overarching brand strategy, including channel selection, product positioning, pricing approach, and go-to-market planning, specifically leveraging Amazon.
• Build and maintain robust client relationships through regular, strategic communication, translating complex performance data into clear, actionable insights for senior stakeholders.
• Oversee sales forecasting, inventory planning, and replenishment to meet revenue targets and work closely with the Director of Marketplaces to ensure catalog accuracy and pricing consistency across all marketplaces.
• Collaborate with the Advertising Manager to set, track, and align ACOS/TACOS targets with broader business objectives and profitability goals.
• Lead all reporting, presenting data-driven performance updates in both verbal and written formats, maintaining full transparency and alignment with client objectives.

WHO YOU ARE

• Minimum 7+ years of hands-on brand management experience working directly with Amazon Seller Central and Vendor Central and other E-commerce marketplaces.
• Must have 3+ years of experience successfully communicating complex performance data, strategic recommendations, and technical insights to senior stakeholders.
• Experienced with digital assets, A+/EBC content, SEO, Copywriting, and Parent/Child Variations. Experience with Walmart.com is a significant plus.
• Strong command of core E-commerce Metrics, proficiency in data interpretation, and proven ability to build processes and reporting that enable scalable brand impact.
• Exceptional communication and interpersonal skills, with full professional fluency in English required to lead strategic client conversations.

WHAT SUCCESS LOOKS LIKE

30 Days: You have fully onboarded a client portfolio, audited existing marketplace performance, and established strong working relationships with the internal Growth, Strategy, and Advertising teams.

60 Days: You are leading all client communications, have defined initial strategic adjustments, and are actively managing key operational cycles (forecasting, replenishment) to meet current revenue targets.

90 Days: You have successfully executed a major go-to-market or optimization strategy, demonstrated a tangible positive impact on client profitability, and are viewed by clients as an indispensable strategic partner.

OUR RECRUITMENT PROCESS

1. Screening Call: A quick conversation to review your Amazon experience and overall fit for the Account Lead role.
2. Hiring Manager Call: A focused discussion on your marketplace strategy expertise, operational approach, and ability to drive results for brand clients.
3. Executive Interview: A final conversation to assess your strategic mindset, client leadership, and potential to scale high-growth brands.