Account Manager TTS

Our client is one of America's fastest-growing performance digital marketing firms. They are engineering the brands of tomorrow, and are seeking a highly skilled and performance-driven Account Manager for TikTok Shop. In this high-pace role, you will be the primary partner responsible for strategizing, managing, and ensuring operational excellence for a growing portfolio of TikTok Shop brands.

If you have hands-on TikTok Shop experience, thrive in execution-heavy environments, and are ready to play a critical role in scaling next-generation social commerce capabilities, this is your opportunity for a long-term collaboration with increasing responsibilities.

This is a fully remote position for candidates based in New York. There are plans for this to turn into a hybrid model in New York in the near future. 

RESPONSIBILITIES

• Serve as the primary point of contact for TikTok Shop clients, maintaining tight alignment on goals, performance, and account needs.
• Partner with Strategy and Creator teams to manage product seeding, affiliate activation, campaign rollout, and in-platform optimizations.
• Ensure all deliverables—creator briefs, product lists, content approvals, and reporting—are shipped with accuracy and speed.
• Track GMV, campaign KPIs, and affiliate outputs, distilling performance insights into clear next steps for clients.
• Work closely with internal partners (Creative, Creator, Paid Media, Strategy) to ensure cohesive execution and strong client outcomes.
• Leverage deep knowledge of TikTok Shop mechanics, creator dynamics, and algorithmic behavior to support smarter execution and client education.

WHO YOU ARE

• Minimum 2–4 years in account management, influencer/social commerce, or performance marketing roles.
• Mandatory hands-on TikTok Shop experience (minimum 6–12 months) managing or supporting product, affiliate, or creator workflows.
• Strong analytical skills, proficiency in synthesizing data, and ability to guide clients with clarity.
• Ability to work independently, take ownership, and operate with a performance-driven mindset in an execution-heavy environment.
• Proactive, curious, analytically sharp, and energized by platform-native commerce.

WHAT SUCCESS LOOKS LIKE

• 30 Days: You have fully integrated with the internal teams and established strong operational alignment across your initial portfolio of TikTok Shop clients.
• 60 Days: You are actively leading client communication and directing campaign rollouts (seeding, affiliate activation), ensuring operational speed and accuracy.
• 90 Days: You have demonstrated a measurable positive impact on client GMV growth and solidified your position as the indispensable operational and strategic partner for your brands.

WHAT TO EXPECT FROM THE RECRUITMENT PROCESS

• Screening Chat: A quick conversation to review your hands-on TikTok Shop experience and overall fit for the execution-heavy nature of the Account Lead role.
• Hiring Manager Call: Focused discussion on your operational approach, cross-functional coordination skills, and ability to drive measurable GMV growth.
• Executive Interview: Final conversation to assess your strategic mindset, client leadership potential, and cultural alignment.